UPS and USPS shipments are processed within 1 business day of receipt of payment. All other shipments are processed within 3 business days of receipt of payment. Please note that free shipping, if applicable, applies only to points within the contiguous US.
UPS and USPS:
All United States Postal Service (USPS) and United Parcel Service (UPS) orders are filled and shipped from Greenville, SC 29609. USPS orders are shipped using USPS Priority Mail and will arrive within three (3) business days.
However, UPS delivery times vary between 1- 5 business days. To determine your item(s) time in transit, please click here and enter "29609" (Our Shipping Zip Code). From there please view the map displayed for your locations transit time. For an example of this process click here.
Please inspect all packages upon delivery. Any damages or shortages MUST be noted on the Bill of Lading at the time of delivery. Notify the carrier and FriendshipFuneralSupply.com immediately and we will assist you as fully as we can. Please retain a signed copy of the bill of lading for your records. Note that the carrier will make a final determination.
In addition to the return policy all items sold by riendshipFuneralSupply.com do carry a warranty. Warranties vary by product. Should you find the need for assistance with a defective item then please feel free to contact us so that we may honor this warranty.